03 — Run

Website management, handled

Your website is a system that needs an owner. Our care plans give you a technical partner that keeps it updated, watches for security problems, and suggests improvements — without hiring one.

Start a care planMonthly plans · cancel with 30 days’ notice · no fee to take your site

Sound familiar?

The problems this solves

  • Nobody is clearly responsible for the website.
  • Simple updates wait weeks for someone to get to them.
  • Updates, backups, and security are left to chance.
  • The site went down and you heard about it from a customer.

What you get

Deliverables

  • Monitoring

    Uptime and security monitoring, with alerts to us, not you.

  • Updates & backups

    Platform and dependency updates tested before release; daily backups, stored separately from the live site.

  • Content changes

    Small edits every month on every plan: 1 hour a month, done within 2 business days except during notified closures. Bigger changes are quoted first or billed at the hourly rate.

  • A new page every month (Growth)

    One new service or town page a month, Google Business Profile cleanup and weekly posts drafted with AI and approved by us, review requests, replies to your 4- and 5-star reviews, monthly photos, and a monthly report on where you rank.

  • Monthly report

    What we did, what we found, and what we recommend next.

  • Clear response times

    A defined service level for every plan.

Care plans

Pick the level of care your site needs.

Every plan includes monitoring, updates, backups, and a monthly report. Ask us to change plans any time.

  • Essentials

    $149/ month

    Hosting and upkeep, plus your monthly lead report. Your site is monitored and backed up, with downtime alerts sent to us.

    • Hosting, SSL, and domain management
    • Uptime & security monitoring
    • Core and dependency updates
    • Daily backups, stored separately from the live site
    • 1 hour of edits a month (unused time doesn’t roll over)
    • A monthly Lead Report: form leads and tap-to-call clicks
    • Quote form with photo upload and a tap-to-call button, on sites we build
    • A review link and a QR code for your printed cards
    • Monthly health report

    Add SiteMind Starter for +$39/mo, set up, trained on your business, and updated when you tell us something changed

    Edits done within 2 business days, except during notified closures

    Choose Essentials

  • Growth

    Recommended

    $349/ month

    Everything in Essentials, plus a new page every month, Google Business Profile cleanup and weekly posts, review requests, replies to your 4- and 5-star reviews, monthly photos, and a monthly report on where you rank.

    • Everything in Essentials
    • One new page a month: a service page, or a town page for a town where you have real work to show. Drafted with AI from your own business details and approved by us before it goes live. Unused months don’t roll over
    • Google Business Profile cleanup at setup: categories (the fewest that fit), services, service areas, hours, description and photos, following Google’s “Guidelines for representing your business”. You OK the profile facts in writing before we change them
    • A weekly Google Business Profile post, drafted with AI from your own business details and approved by us before it’s published. You give us manager access to your profile and can ask us to change or remove any post
    • A review request to each customer right after their job: you copy a private email address of ours on the invoice or job-complete emails you send (or forward them), we keep only the customer’s name, email and the date and delete the rest at once, and send one request within 3 business days. Never filtered to the happy ones, with no rewards, discounts or quotas. Each goes out in your business name with us named as the sending service, your postal address and a one-click opt-out
    • Replies to your 4- and 5-star Google reviews, in your voice, drafted with AI tools and checked by us, on the consent you give at signing (you can withdraw it any time by email). A 1- to 3-star review gets no reply unless you OK one. You can change or remove any reply
    • Job photos added to your profile each month, from photos you send us (you must own them and have the OK of anyone identifiable in them; we may decline a photo)
    • A monthly “where you rank” report: where your business shows on Google Maps and in search for up to 5 search-and-town pairs we agree with you, checked at up to 25 points around your location and shown as a map, plus Google’s own counts from your profile of call taps, direction requests and website clicks (what Google reports, not results we produced)
    • SiteMind Pro included

    Response within 1 business day, except during notified closures

    Choose Growth

Fit

Who it’s for

A good fit if

  • Any business without an in-house web team
  • Sites we built, and custom-coded sites we didn’t (after a one-time $450 takeover setup)

Not the right fit if

  • Sites on WordPress, Shopify, Webflow, or other site builders, until they’re rebuilt as custom sites

Process

How it works

  1. 01

    Onboard

    We review the code, hosting, and domain, move the site to our hosting, and set up monitoring and backups. Anything that needs fixing is quoted first.

  2. 02

    Operate

    Monitoring, updates, and requests handled every month.

  3. 03

    Report

    A monthly summary of work done and site health.

  4. 04

    Improve

    Recommendations turned into scheduled improvements.

  • Updates tested in staging
  • Backups checked nightly, not just scheduled
  • Monthly, cancel with 30 days’ notice, and your site comes with you at no charge, with up to 1 hour of help moving it

Included

The Growth plan comes with SiteMind Pro.

SiteMind answers visitors from your website content, captures leads, and books appointments. We set it up and update it when you tell us something changed. AI can still get things wrong.

A KA Digital Labs product

An AI front desk for your website.

SiteMind answers visitor questions from your website content, captures leads, and books appointments — added with one short snippet on sites that allow custom code.

Visit sitemind.botAbout SiteMind

  • Answers from your content

    Responds using your website and FAQs — not the open internet. When it isn’t confident, it says so and collects the visitor’s details.

  • Captures leads & bookings

    Turns questions into contacts and appointments instead of lost visitors.

  • Live in minutes

    One copy-paste snippet on WordPress, Wix, Squarespace, Webflow, or a custom site. No code required.

Pairs well with

The next step in the lifecycle

Questions

Website Management FAQ

Is there a long-term contract?

No. Plans are month to month and can be cancelled with 30 days’ notice. If you leave, we hand your site over at no charge, with up to 1 hour of help moving it. More help is $95 an hour, and features that rely on our tools, like the quote form, may need rebuilding.

What happens to unused edit time?

It’s for the month it’s included in and doesn’t roll over. If a request will go over, we tell you first.

Can you manage a site you didn’t build?

Yes, if it’s custom-coded. A one-time $450 takeover setup covers reviewing the code, hosting, and domain, moving the site to our hosting, setting up backups and monitoring, and a short written report. Your plan starts that day. If the code isn’t worth keeping, we’ll say so, and the $450 counts toward a rebuild started within 6 months. Sites on WordPress, Shopify, Webflow, or other site builders need to be rebuilt first.

Give your website an owner.

Share a few details about your business and goals. We’ll reply with next steps — no pressure, no jargon.

Start a care plan Or book a 20-minute call

Replies within 1 business day when we’re open